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Conditions & terms

Conditions for using Togo and its services.

Conditions and terms - togo

Please read these conditions and conditions carefully before using an application TOGO. By using the application, you acknowledge your full approval to adhere to these conditions. If you do not agree to any of these conditions, please do not use the application.

1. Definitions

  • The applicationIt is intended to apply TOGO Available on smartphones, which allows the reservation of salon, cosmetic, massage and spa services.

  • User: Anyone who register in the application and use it to book services.

  • Service providersSalons or licensed experts who offer their services through the application.

  • Service: Any service provided through the application and includes (for example and not limited to): hairdressing, makeup, skin care, Moroccan bath, massage, nail care, hair removal.

2. Use the application

  • The user must be at least 18 years old, or has the approval of the guardian.

  • Accurate information must be provided when registering, and the user takes responsibility for updating it.

  • The application reserves the right to a comment or delete any account that violates the conditions.

3. Reservation and payment

  • The user can reserve services through the application, locate and timing.

  • Payment is electronically through the available payment methods, or when providing the service (if the service supports this).

  • Any fees or prices appear in the application are comprehensive for taxes and basic fees unless it is mentioned otherwise.

4. cancellation and retrieval

  • The reservation can be canceled before a specific time (for example 4 hours before the appointment) without fees.

  • In the event of the late cancellation or non -attendance, partial or complete fees may be imposed according to the service provider policy.

  • In the event of a service problem, please contact us within 24 hours to consider requesting a retrieval or re -service.

5. Responsibility

  • The Togo app works as a mediator between the user and service providers and does not bear the direct responsibility for the quality of the service provided.

  • We are keen to cooperate only with qualified and licensed service providers, and we follow up on quality guarantee.

  • Any complaint related to the service will be dealt with seriously and the appropriate action is taken based on the evaluation of the situation.

6. Privacy

  • User data is collected and used according to the approved privacy policy.

  • Personal information is not shared with third parties without explicit approval, with the exception of the implementation of reservation or laws.

7. Amendments

  • The Togo application reserves the right to modify these conditions at any time, and users will be notified of any important changes via e -mail or within the application.

  • Your continued use of the application after the amendments is an approval of the new conditions.